Student: I have a deferred exam this afternoon.
Sonya: ok…so…?
Student: if I don’t go to the deferred exam, can I defer it again?
Sonya: …NO!
Sonya: are you a postgraduate or undergraduate student?
Student: …
Sonya pulls out the student's profile…
Sonya: ok, you are doing a Master’s degree.
Student: what is a Master’s?
Sonya: …
Student: I heard if you failed one subject in your final semester and did well in all other subjects, you can get a conceded pass?
Sonya: yeah, but what was your final result for the subject that you failed?
Student: 43.
Sonya; that’s too low, it has to be above 45.
Student: I am going to lodge an appeal, and if I get 2 more marks, can I get a conceded pass?
Sonya: …
Student: I failed one of my subjects by 2 marks. I want to lodge an appeal.
Sonya: ok, fill out this form.
Student: but I also have a supplementary exam this afternoon.
Sonya: then you should go to the exam.
Student: but what if my appeal was successful but I failed my supplementary exam?
Sonya: …
Sonya: please fill out this form.
Student starts writing on the paper.
Student passes the completed form to Sonya.
On the form where it says “Send letter to my email address___” student has put his postal address in the blank space.
Sonya: um, you need to put your email address not your postal address here.
Student: what is an email?
Sonya: …
Student came to the reception and passes Sonya a photocopied passport page.
Sonya: um, I can’t accept this. It’s not an original copy of your passport.
Student: but, it’s me!
Sonya: I know it’s you, but I need to see the original copy of your passport so I can verify it.
Student: but, it’s me! You can see I am the same person as the one in the photo.
Sonya: …are you joking me.
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